ReplyPilot

AI Replies for Etsy & Shopify Sellers

ReplyPilot automatically drafts customer replies using order details and smart message classification, so you clear your inbox faster without losing your brand voice.

Auto-draft replies on new messages
Pulls order context from Etsy + Shopify
Custom tones and saved templates
Unlimited history on paid plans

Inbox Preview

AI-drafted reply with order context and tone control

Everything you need to reply faster

Built for sellers who want to save time without sacrificing quality.

Auto-draft replies to new messages

Etsy + Shopify integration

Order-aware context in replies

Custom reply tones

Saved templates

Smart classification (shipping, refund, custom request, general question)

Unlimited history on paid plans

Integrations

ReplyPilot connects to your storefronts so every reply is accurate and fast.

Etsy
Shopify

Simple pricing for every shop

Start free, upgrade when you need more replies.

Free

$0/month

  • 20 AI replies/month
  • 1 Etsy shop
  • Basic templates
  • Smart classification
  • 7-day message history

Starter

$9.99/month

  • 100 AI replies/month
  • Etsy or Shopify integration
  • Custom tones
  • Auto-draft on incoming
  • Unlimited history
  • Basic analytics

Pro

$19.99/month

  • Everything in Starter
  • 500 replies/month
  • Connect Etsy + Shopify together
  • Multi-shop support
  • Saved shop policies
  • Saved templates
  • Smart order lookup

FAQ

Answers to common questions about ReplyPilot.

Does ReplyPilot send replies automatically?

No. We draft replies for you to review and send, so you stay in control.

Does this work for Etsy and Shopify?

Yes. We integrate with both Etsy and Shopify and can combine order data into a single inbox.

Can I customize the tone?

Absolutely. Choose tones per shop or per message to match your brand voice.

How do reply limits work?

Each plan has a monthly pool of AI replies. We track usage and reset every billing cycle.

Do you store customer data?

We store only what’s needed to draft replies. You can request deletion at any time.